1. Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in their original packaging.
• Proof of purchase (order confirmation or receipt) is required.

2. Non‑Returnable Items

• Customized or personalized products cannot be returned or refunded.
• Sale or discounted items are final and not eligible for return.

3. Refund Process

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed within 7–10 business days to your original payment method.
• Shipping charges are non‑refundable.

4. Exchanges

• Exchanges are possible for size, design, or color variations, subject to availability.
• If the requested item is unavailable, a refund will be issued instead.

5. Damaged or Defective Products

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos.
• We will arrange a replacement or issue a full refund.

6. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service to ensure safe return.