You have 7 days from the date of delivery to request a return. To be eligible, your item must be in the same condition that you received it—unused, unwashed, and in its original packaging.
2. Return Shipping Cost
Return shipping is completely free. We will provide a pre-paid shipping label or arrange a pickup for your return at no additional cost to you.
3. Products Covered
This policy applies to all handcrafted items, including:
Original Hand-Painted Artworks
Hand-Block Printed Textiles & Sarees
Custom Fabric-Painted Apparel
4. How to Start a Return
To initiate a return, please contact us at contactus@colorealm.com. Once your return is accepted, we will send you a return shipping label and instructions on how and where to send your package.
Note: Items sent back to us without first requesting a return will not be accepted.
5. Damaged or Incorrect Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us within 48 hours at contactus@colorealm.com so we can evaluate the issue and make it right immediately.
6. Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Page. We’re here to help and ensure your experience with us is smooth and satisfying
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